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Students and Parents: If you have customer service questions about your card, refund or OneAccount status, please visit your program specific website by clicking here.

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Testimonials

EKU now realizes the importance of the card and our office and what an asset we can be. This has helped in gaining the understanding and importance of a good card system. Our roles have been improved and we are always looking to provide better services to our students. This was just the icing on the cake in helping further the card’s role with students.Karen PettitEastern Kentucky University
Higher One affords an institution a complete, compliant, cost effective tool to manage the Financial Aid refund process. No more lines to pick up paper checks, no more lost checks in the mail and lessened demand for book loans at the beginning of the semester. Higher One offers the best of customer service tools—the customer selects how funds are to be delivered.Rob Sheridan University of Houston-Downtown

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