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Customer Service

If you are a student with questions about your refund program or OneAccount, please visit EasyHelp, our Customer Care resource center, or your program website at HigherOneCard.com.

If you are a school administrator using a CASHNet® or OneDisburse® product and need assistance, please contact OneSupport. 

Sales & Product Inquiries

Higher One, Inc.

To purchase or learn about Higher One's services, please complete the online web form.

 

Corporate Locations:

115 Munson Street
New Haven, CT 06511

80 Swan Way, Suite 200
Oakland, CA 94621

The Medici Building
3284 Northside Parkway
Suite 400
Atlanta, GA 30327

 

Testimonials

EKU now realizes the importance of the card and our office and what an asset we can be. This has helped in gaining the understanding and importance of a good card system. Our roles have been improved and we are always looking to provide better services to our students. This was just the icing on the cake in helping further the card’s role with students.Karen PettitEastern Kentucky University
Higher One’s experience with college students and their focus on serving colleges distinguishes Higher One from all other financial service providers. We really liked the fact that the community college customer base is expanding for Higher One.Carla Chance St. Louis Community College

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Employment Opportunities

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